About us

Water compliance services with a family feel.

Our relationships are at the heart of everything we do; we work tirelessly to provide full ACoP L8/HSG274 water compliance services to organisations across the country.

Trust us to keep your water safe.

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    Personal Approach

    Building strong partnerships
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    Count on us

    Rely on us, any time
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    Team of Specialists

    Fully qualified

The relationships we have with our clients are special to us.

We’re a team who truly care about our work.

We pride ourselves on our unique mix of personable and professional; we’ll get the job done right with a splash of personality!

  • A team who truly cares
  • Tailored approach to your needs
  • Highly skilled & experienced team
  • We’ll treat your water as if it were our own

We get it, every business operates differently – that’s life!

Rely on our flexible service packages.

We don’t just work Monday-Friday, we’re here should you need us outside of normal operating hours, ensuring your premises faces as little downtime as possible.

  • Avoid downtime
  • Call us any time
  • Keep your water systems safe all of the time

We’re highly selective when hiring.

Our team know their stuff.

You can rest assured that we have the experience and skillset to handle your water system with the care that is needed.

All of our team have the following training:

  • Legionella awareness
  • Working in confined spaces
  • Advanced health and safety 
  • Water regulations
  • Safe isolation
  • Enhanced DBS checked

Why choose H2O for water compliance services?

We’re a family business who go above and beyond every day.

Rely on us to be your trusted partner, providing a complete solution to ACoP L8/HSG274 compliance.

  • We cover everything from legionella risk assessments to water treatment, remedial plumbing/mechanical tasks to end-to-end water system replacement, we do it all.
  • Our family of expert engineers, consultants and technical specialists work tirelessly to provide you with a comprehensive, market-leading and cost-effective water compliance service.
  • Water compliance isn’t a one-size-fits-all deal. We tailor our services to each and every one of our clients, ensuring that your exact needs are met at all times.
There’s a reason our clients stick with us!


Contact us

Our Values

Positive, Professional & Presentable

Our people approach every situation with a positive attitude, it’s who we are! You can rest assured that any member of the H2O team that you work with will be professional, enthusiastic and hygienic at all times (after all, hygiene is in the name!).

Learn, Grow & Develop Together

The H2O team all learn from one another, pushing and building our capabilities as we go. We’re alert, ensure all work is of high quality and is undertaken with care and competency, allowing us to offer a comprehensive and personable solution.

Respect & Support Everyone

We support our clients as if their systems were our own, treating them with the respect they deserve. We take great pleasure in being punctual, pleasant and supportive of everyone; we’re always on time and on hand for when you need us.

Our story

From humble beginnings…

Our founders, Tom & Louise, took the biggest gamble back in 2017. Armed with a van, a laptop, a mobile phone and wealth of experience & expertise, they left their comfortable jobs and founded H2O Hygiene.

Operating out of their garage, Tom & Louise juggled family life and work life as they spent countless hours building the foundations that support the H2O family business today.

Our rapid progress…

However, it didn’t take long for H2O to take off, and in just three months, their stellar reputation and hard work meant that we had grown enough to register as a limited company.

Before long, we moved into our second office in October 2019 in order to facilitate our success!

And continued growth…

Our vision turned into 54 members of the growing H2O family in just five years. We service over 2000 sites nationwide, have achieved the prestigious Legionella Control Association (LCA) registration, and all of our senior staff are registered members of the Water Management Society.

From Tom & Louise's garage to UK-wide success in five years, and we're still keeping your water in our safe hands!

The very best customer service


Everyone says this, but we really mean it. 

We welcome our clients into our H2O family, treating their water system(s) as if they were our own, guaranteeing both compliance and stellar service at all times. 

Need something? We’ll sort it.

There’s a very good reason why we have a 98% client retention rate.

Cost-effective professional solutions


By learning and understanding about your organisation, we’re able to fully tailor our solution to your requirements, resulting in a service that is both of the highest quality and the best value for money. 

We understand that there’s a lot of pressure on you to remain compliant. 

We’re the ones who will get it right, every time.

Expert delivery, family feel


We build strong relationships, both with our team and our clients, meaning that you can rest assured that all of our services will be delivered by someone you can trust.

Our partnership approach ensures that your compliance needs are always met with a smile (and a cup of tea!).

We’re specialists, we only hire the best of the best.

Innovation at every opportunity


We’re constantly developing company processes, products and services, this means that we’re innovating in ways that the dinosaurs in the industry simply can’t keep up with.

We encourage open dialogue, welcoming suggestions and valuing input from our clients & team. We’re making consistent strides towards going green wherever possible, with eco-friendly vans, paperless solutions, remote processes and more!

We’re young & agile, making decisions today for a better tomorrow. 

The very best customer service
Cost-effective professional solutions
Expert delivery, family feel
Innovation at every opportunity


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Think you could make a difference to our close-knit team? Check out our vacancies!