Account Manager Hybrid

Key measures of success

It is important that we all work towards the highest service delivery and meet the requirements of our role in the business. Your key measures of success will be:

• Retain existing customer accounts
• Meet or exceed the annual remedial revenue targets
• Maintain Gross Margin Profit & Net Profit Margins when tendering/quoting for all works
• Maintain high customer focus and remain number one point of call for all nominated contracts
• Liaise with Operations to ensure all works are completed on time and within budget
• Liaise with Operations to ensure Service KPI’s are met within the month, every month
• Setting remedial work KPI’s and meeting these targets
• Provide Head of Operations with monthly sales targets and forecasting across client portfolio
• Demonstrate and reinforce core values at every opportunity

Why choose H2O?

We welcome our clients into our family at H2O, there’s a reason that our customers stick with us!

We’re a family business; we go above and beyond every single day.

Rely on us to be your trusted partner, providing a complete solution to ACoP L8/HSG274 compliance. We cover everything from legionella risk assessments to water treatment, remedial plumbing/mechanical tasks to end-to-end water tank replacement, we do it all. 

• Our family of expert engineers, consultants and technical specialists work tirelessly to provide you with a comprehensive, market-leading and cost-effective water compliance service.
• Water compliance isn’t a one-size-fits-all deal. We tailor our services to each and every one of our clients, ensuring that your exact needs are met at all times.